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Edwards, D J, Holt, G D and Harris, F C (2000) Estimating life cycle plant maintenance costs. Construction Management and Economics, 18(04), 427-35.

Lingard, H, Graham, P and Smithers, G (2000) Employee perceptions of the solid waste management system operating in a large Australian contracting organization: implications for company policy implementation. Construction Management and Economics, 18(04), 383-93.

Loosemore, M, Nguyen, B T and Denis, N (2000) An investigation into the merits of encouraging conflict in the construction industry. Construction Management and Economics, 18(04), 447-56.

Love, P E D and Li, H (2000) Quantifying the causes and costs of rework in construction. Construction Management and Economics, 18(04), 479-90.

Manavazhi, M R (2000) Hybrid modelling framework for synthesizing virtual structures. Construction Management and Economics, 18(04), 415-26.

Ranasinghe, M (2000) Impact of correlation and induced correlation on the estimation of project cost of buildings. Construction Management and Economics, 18(04), 395-406.

Shapira, A and Goldfinger, D (2000) Work-input model for assembly and disassembly of high shoring towers. Construction Management and Economics, 18(04), 467-77.

Tah, J H M and Carr, V (2000) A proposal for construction project risk assessment using fuzzy logic. Construction Management and Economics, 18(04), 491-500.

Tam, C M, Deng, Z M, Zeng, S X and Ho, C S (2000) Quest for continuous quality improvement for public housing construction in Hong Kong. Construction Management and Economics, 18(04), 437-46.

  • Type: Journal Article
  • Keywords: ISO 9000; public housing construction; quality assessment; quality management
  • ISBN/ISSN: 0144-6193
  • URL: https://doi.org/10.1080/01446190050024851
  • Abstract:

    With mandatory implementation of the ISO 9000 quality system by the Housing Authority in Hong Kong, most construction firms there now claim to have initiated quality systems in their processes as defined in their quality manuals. In addition, an objective quality measuring yardstick, the Performance Assessment Scoring Scheme (PASS), has been administered by the Housing Authority of Hong Kong to monitor the performance quality of contractors. These two measures, coupled with the two other contractual requirements stipulating the use of mechanized formwork and precast facade units, are directed towards achievement of a desired quality standard. However, the PASS analysis has revealed that the general level of quality has not improved significantly and the expected continuous improvement in construction quality has not been realized over a specific time period. Quality appears far better on paper than does the actual work on site. This suggests that quality management in the construction setting is far more difficult to achieve than it is in other industries. This paper explores possible reasons for failure in the quest for quality in public housing construction, and proposes changes needed before the vision of continuous quality improvement can be realized.

Wanous, M, Boussabaine, A H and Lewis, J (2000) To bid or not to bid: a parametric solution. Construction Management and Economics, 18(04), 457-66.

Wong, E T T, Norman, G and Flanagan, R (2000) A fuzzy stochastic technique for project selection. Construction Management and Economics, 18(04), 407-14.